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Hotel Des Balances | Hotel in Lucerne

| 9.6 (987 Reviews) |  1 Bathroom
Lucerne Hotel | Hotel Des Balances

Hotel in Lucerne

Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business center. WiFi in public areas is free. Additionally, valet parking, a business center, and conference space are onsite.
Hotel Des Balances offers 56 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


The recreational activities listed below are available either on site or nearby; fees may apply.

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Amenities

Air Conditioner
Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Heating
Internet
Kitchen
Laundry

Facility Overview

Bathrooms
  • Shower/tub combination
  • Private bathroom
  • Towels
  • Free toiletries
  • Hair dryer
Bedroom
  • Heating
  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Free local calls
  • Soundproofing
  • Iron/ironing board (on request)
  • Desk
  • Phone
  • Slippers
  • Electrical adapters/chargers
  • Safe
Breakfast
  • 1 bar
  • 1 restaurant
  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: CHF 35 per person
  • Room service available
  • Minibar
  • Coffee/tea maker
  • Electric kettle
Parking
  • Roundtrip airport shuttle (surcharge)
  • Valet parking on site (CHF 35 per day; includes in/out privileges)
  • Self parking on site (CHF 35 per night)
Accessibility
  • Elevator
Activities
  • Hiking/biking trails
Entertainment
  • TV
  • Satellite channels
General
  • Conference space (1970 square feet)
  • Meeting rooms
  • 24-hour business center
  • Smoke-free property
Guest Services
  • Multilingual staff
  • Luggage storage
  • Tour/ticket assistance
  • Dry cleaning service
  • Daily housekeeping
  • 24-hour front desk
  • Concierge services
  • Laundry facilities
  • Laundry facilities
  • Soundproofed rooms
Internet
  • Available in some public areas: Free WiFi
  • Available in all rooms: Free WiFi
Outdoors
  • Terrace

Policies

Check-in
Check-in start time: 3:00 pm; check-in end time: midnight minimum check-in age: 18
Check-out
Check-out before noon
Child Policy
Children are welcome. kids stay free! one child 6 years old or younger stays free when using existing bedding. rollaway/extra beds are available for chf 70.0 per night.
Payment Policy
Fee for buffet breakfast: approximately chf 35 per person self parking fee: chf 35 per night valet parking fee: chf 35 per day (in/out privileges) pet fee: chf 25 per pet, per day rollaway bed fee: chf 70.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Pet Policy
Pets allowed for an extra charge of chf 25 per pet, per day restrictions apply; for more information contact the property at the number on the booking confirmation food and water bowls are available

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property property registration number kzv-slu-000020

Reviews

Holli
Sep 22, 2026 07:52:49 PM
Review Score:   10
Summary: Beautiful hotel with outstanding views with balcony on the river with views of the Old Chapel bridge, Mt Pilatus and the alps. Great customer service and close walking proximity to restaurants, Lake Lucerne, train station and old town. Nice restaurant and bar in hotel as well. Definitely will stay here again.
See All Reviews

Room Arrangement

Room Info Facilities
Romantic Suite, 1 King Bed, Balcony, River View
Room Size: 431 square feet m2
1 King Bed
Romantic Suite, 1 King Bed, Balcony, River View

General

Balcony, Square meters - 40, Square feet - 431, Balcony or patio, River view, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 12.11, Bed count minimum 1, Bed count maximum 1
Triple Room, City View
Room Size: 269 square feet m2
2 Double Bed and Twin Bed
Triple Room, City View

General

Square meters - 25, Square feet - 269, City view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 8, Bed count minimum 2, Bed count maximum 2
Superior Double Room, River View
Room Size: 323 square feet m2
1 Queen Bed
2 Twin Beds
Superior Double Room, River View

General

Square meters - 30, Square feet - 323, River view, Free cribs/infant beds, Number of bedrooms - 1, Ping - 9, Bed count minimum 1, Bed count maximum 2
Queen Room For Single Use, City View
Room Size: m2
1 Queen Bed
Queen Room For Single Use, City View

General

City view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Triple Room, River View
Room Size: 269 square feet m2
2 Double Bed and Twin Bed
Triple Room, River View

General

Square meters - 25, Square feet - 269, River view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 7.56, Bed count minimum 2, Bed count maximum 2
Double Room, City View (Queenroom)
Room Size: m2
1 Queen Bed
Double Room, City View (Queenroom)

General

City view, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Bed count minimum 1, Bed count maximum 1
Double or Twin Room, City View
Room Size: 269 square feet m2
1 Double Bed
2 Twin Beds
Double or Twin Room, City View

General

Square meters - 25.0, Square feet - 269, City view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 7.56, Bed count minimum 1, Bed count maximum 2
Double or Twin Room, River View
Room Size: 215 square feet m2
1 Double Bed
2 Twin Beds
Double or Twin Room, River View

General

Square meters - 20, Square feet - 215, River view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 6.04, Bed count minimum 1, Bed count maximum 2
Junior Suite, River View
Room Size: 334 square feet m2
1 King Bed
Junior Suite, River View

General

Balcony, Square meters - 31, Square feet - 334, River view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 9.39, Bed count minimum 1, Bed count maximum 1
Suite, Hot Tub, River View (with Balcony)
Room Size: 538 square feet m2
1 King Bed
Suite, Hot Tub, River View (with Balcony)

General

Balcony, Square meters - 50, Square feet - 538, Private hot tub, Balcony or patio, River view, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 15.12, Private hot tub (indoor), Bed count minimum 1, Bed count maximum 1
Junior Suite with Sofa Bed
Room Size: 334 square feet m2
1 King Bed
Junior Suite with Sofa Bed

General

Square meters - 31, Square feet - 334, River view, Sofa bed, No rollaway/extra beds, No cribs (infant beds), Number of bedrooms - 1, Pets not allowed, Ping - 9.39, Bed count minimum 1, Bed count maximum 1, Extra bed count 1

FAQ's

Is this property pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the property have a swimming pool?

No, this Hotel Des Balances does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in property?

Best-rates for the Hotel Des Balances starts from $305 per night with includes TV, Wellness Facilities, Bar, Guest Services, Heating, Kitchen, Balcony/Terrace, Accessibility, Security/Safety, Child Friendly, Internet, Air Conditioner, Business Services, Bedding/Linens, Toiletries, Breakfast, Wheelchair Accessible, Restaurant, Laundry, Parking with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is property a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the property wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel Des Balances is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the property?

Based on the information reported by the owner or manager, the Hotel Des Balances indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for property?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.