Is this Thompson Chicago, by Hyatt pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Thompson Chicago, by Hyatt?

Check-in time for Thompson Chicago, by Hyatt starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Thompson Chicago, by Hyatt have a swimming pool?

No, this Thompson Chicago, by Hyatt does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Thompson Chicago, by Hyatt?

Best-rates for the Thompson Chicago, by Hyatt starts from $187 per night with includes Bar, Toiletries, Internet, Laundry, Air Conditioner, Parking, Wheelchair Accessible, Security/Safety, Business Services, Accessibility, Wellness Facilities, TV, Bedding/Linens, Restaurant, Guest Services, Entertainment, Child Friendly with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Thompson Chicago, by Hyatt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Thompson Chicago, by Hyatt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Thompson Chicago, by Hyatt is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Thompson Chicago, by Hyatt?

Based on the information reported by the owner or manager, the Thompson Chicago, by Hyatt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Thompson Chicago, by Hyatt?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Thompson Chicago, by Hyatt | Hotel in Chicago

| 9.2 (1317 Reviews) | 1 Bathroom

Rush and Division Hotel | Thompson Chicago, by Hyatt

Hotel in Rush and Division, Chicago

Luxury hotel with bars, steps from State Street
This smoke-free hotel features a restaurant, 2 bars/lounges, and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Housekeeping is available on request.
Thompson Chicago, by Hyatt offers 247 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Air Conditioner

Parking

Wheelchair Accessible

Accessibility

Security/Safety

Business Services

Bedding/Linens

Wellness Facilities

Restaurant

Bar

Toiletries

Guest Services

Entertainment

Child Friendly

Internet

Laundry

Facility Overview

Bathrooms

Shower

Hair dryer

Private bathroom

Towels

Designer toiletries

Hydromassage showerhead

Bathrobes

Bedroom

Air conditioning (climate-controlled)

Pillow-top mattress

Premium bedding

Hypo-allergenic bedding

Bed sheets

Desk

Laptop-compatible safe

Iron/ironing board

Free local calls

Slippers

Phone

Breakfast

2 bars/lounges

Room service available

1 restaurant and 1 coffee shop/cafe

Minibar

Parking

Valet parking on site (USD 80 per night; includes in/out privileges)

Accessibility

Wheelchair-accessible path to elevator

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

Wheelchair-accessible registration desk

Elevator

Wheelchair-accessible path of travel

Activities

Beach access

Bicycle rentals

Hiking/biking trails

Fitness center (discounted access)

Fitness center

Entertainment

Cable channels

46-inch flat-screen TV

Premium channels

Pay movies

General

Business center

Conference space (8999 square feet)

Reception hall

Front-desk safe

Elevator

Banquet hall

English

Smoke-free property

Guest Services

Laundry facilities

Multilingual staff

Porter/bellhop

Dry cleaning service

Housekeeping (on request)

Tour/ticket assistance

Laundry facilities

24-hour front desk

Internet

Available in all rooms: Free WiFi and wired Internet

Available in some public areas: Free WiFi and wired Internet

Policies

Check-in

Check-in start time: 3 pm; check-in end time: midnight minimum check-in age: 21

Check-out

Check-out before noon express check-out available

Child Policy

Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.

Payment Policy

Valet parking fee: usd 80 per night (in/out privileges) pet deposit: usd 1 per stay pet fee: usd 50.00 per pet, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Pet Policy

Pets allowed for an extra charge of usd 50.00 per pet, per stay, plus a deposit of usd 1 per stay service animals are welcome, and are exempt from fees welcoming dogs only

Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted

Reviews

Casey

Jan 21, 2026 10:25:05 AM

Review Score: 6

Summary: The lobby smelled like sewage and the water was not consistently hot for showers.

See All Reviews

Room Arrangement

Room Info	Facilities
Junior Suite Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Wardrobe or closet, Separate sitting area, Ping - 12.70, Bed count minimum 1, Square feet - 452, Bed count maximum 1
Junior Suite, Accessible (Shower) Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Wardrobe or closet, Separate sitting area, Wheelchair accessible, Ping - 12.7, Bed count minimum 1, Square feet - 452, Roll-in shower, Bed count maximum 1
Room, 1 King Bed Room Size: 323 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, Wardrobe or closet, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Lake View Room Size: 334 square feet m² 1 King Bed	General Square meters - 31, Number of living rooms 0, Number of bedrooms - 0, Wardrobe or closet, Ping - 9.39, Lake view, Square feet - 334, Bed count minimum 1, Bed count maximum 1
Room, 2 Double Beds Room Size: 320 square feet m² 2 Double Beds	General Ping - 9, Outdoor spaces not available, Square meters - 30, Wardrobe or closet, Square feet - 320, Bed count minimum 2, Bed count maximum 2
Room, 2 Double Beds, Accessible (Shower) Room Size: 355 square feet m² 2 Double Beds	General Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Wardrobe or closet, Square feet - 355, Wheelchair accessible, Roll-in shower, Ping - 9.98, Bed count minimum 2, Square meters - 33, Bed count maximum 2
Room, 1 King Bed (High Floor) Room Size: 323 square feet m² 1 King Bed	General Ping - 9, Square meters - 30, Wardrobe or closet, Square feet - 323, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Accessible (Shower) Room Size: 323 square feet m² 1 King Bed	General Square meters - 30, Wheelchair-width doorways, Ping - 9.08, Wardrobe or closet, Square feet - 323, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Room, 2 Double Beds, Lake View Room Size: 355 square feet m² 2 Double Beds	General Wardrobe or closet, Square feet - 355, Lake view, Bed count minimum 2, Square meters - 33, Ping - 10, Bed count maximum 2
Room, 1 King Bed, Corner Room Size: 452 square feet m² 1 King Bed	General Square meters - 42, Wardrobe or closet, Separate sitting area, Ping - 12.70, Bed count minimum 1, Square feet - 452, Bed count maximum 1
Suite (Thompson) Room Size: 664 square feet m² 1 King Bed	General Ping - 19, Number of living rooms 0, Square meters - 62, Number of bedrooms - 0, Wardrobe or closet, Separate sitting area, Square feet - 664, Bed count minimum 1, Bed count maximum 1
Room, 2 Double Beds (High Floor) Room Size: 320 square feet m² 2 Double Beds	General Ping - 9, Square meters - 30, Wardrobe or closet, Square feet - 320, Bed count minimum 2, Bed count maximum 2
Loft (Skyline Suite) Room Size: 450 square feet m² 1 King Bed	General Square meters - 42, Number of living rooms 0, Number of bedrooms - 0, Square feet - 450, Wardrobe or closet, Separate sitting area, Ping - 13, Bed count minimum 1, Bed count maximum 1
Room, 1 King Bed, Accessible, Lake View (Shower) Room Size: 334 square feet m² 1 King Bed	General Square meters - 31, Number of living rooms 0, Number of bedrooms - 0, Wheelchair-width doorways, Wardrobe or closet, Ping - 9.39, Lake view, Square feet - 334, Wheelchair accessible, Bed count minimum 1, Roll-in shower, Bed count maximum 1
Penthouse, Terrace Room Size: 655 square feet m² 1 King Bed	General Number of living rooms 0, Square feet - 655, Square meters - 61, Number of bedrooms - 0, Ping - 18, Wardrobe or closet, Terrace, Separate sitting area, Bed count minimum 1, Bed count maximum 1
Penthouse (Suite) Room Size: 518 square feet m² 1 King Bed	General Number of living rooms 0, Number of bedrooms - 0, Square feet - 518, Ping - 14.56, Wardrobe or closet, Separate sitting area, Square meters - 48, Bed count minimum 1, Bed count maximum 1